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Hybrid IT Service Desk Analyst: 1st​/2nd Line Support

Job in Maesteg, Neath Port Talbot, CF34, Wales, UK
Listing for: Career Choices Dewis Gyrfa Ltd
Full Time position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below

Career Choices Dewis Gyrfa Ltd in Cardiff is seeking an IT Service Desk Analyst to be the first point of contact for internal customers, providing 1st/2nd line support and guiding colleagues through IT issues.

The role offers hybrid working, 37.5 hours per week, with a clear path for development in a supportive charitable environment that values user-centric service and collaborative problem solving across Windows, Office, and Active Directory environments.

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