Hybrid IT Service Desk Analyst: 1st/2nd Line Support
Listed on 2026-10-06
-
IT/Tech
IT Support, HelpDesk/Support, IT Business Analyst
Career Choices Dewis Gyrfa Ltd in Cardiff is seeking an IT Service Desk Analyst to be the first point of contact for internal customers, providing 1st/2nd line support and guiding colleagues through IT issues.
The role offers hybrid working, 37.5 hours per week, with a clear path for development in a supportive charitable environment that values user-centric service and collaborative problem solving across Windows, Office, and Active Directory environments.
The following role is for a Hybrid IT Service Desk Analyst: 1st/2nd Line Support with Career Choices Dewis Gyrfa Ltd.
Are you ready to take on the Hybrid IT Service Desk Analyst: 1st/2nd Line Support role at Career Choices Dewis Gyrfa Ltd?
We would love to welcome a new Hybrid IT Service Desk Analyst: 1st/2nd Line Support to our team in Wales, United Kingdom.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).