Customer Support Administrator

Honeycomb is delighted to be working with our client, a highly successful transport company, to recruit a Customer Support Administrator on a full-time permanent basis. Our client is experiencing continual demand within the industry, making it an excellent time to join a well-established team. This is an exciting role and presents with opportunities for long term career development and progression.

The Role Ensuring a high level of customer service, responding to all inbound queries. Coordinating and resolving any issues regarding orders. Administrative duties including inputting purchase orders onto system and populating contracts. High level data entry and updating of service contracts alongside any other duties required to promote business success.

The Person Previous experience working within a customer focused environment, ideally with previous administrative experience. Demonstrate strong communication skills, with ability to adhere to processes and procedures. Confidence in working within a fast-paced environment and ability to work well within a team. Proactive mentality and ability to work off your own initiative. The package for this role includes a starting salary of £27,300.

Offering a variety of benefits such as 33 days holidays alongside a wider benefits package which can be discussed upon meeting with Honeycomb. This role presents great opportunities for long-term progression and development working within an exciting and ever-growing industry. Based in Belfast, with a working week of Monday to Friday, 8:30am- 5:00pm. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Shanice Mackin, Senior Recruitment Consultant, at Honeycomb on the number provided.

All conversations are strictly confidential. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.  Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role.

Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.

Skills:

Customer Service Administrator Data Entry Inbound Queries Maintaining Records