Technical Services Engineer Job Magherafelt area,Northern Ireland UK,IT/Tech

Vickerstock are working in partnership with a leading construction, facilities management, and engineering services provider to recruit a Technical Services Engineer
.

You’ll play a key role in maintaining and enhancing the organisation’s ICT environment, supporting business-critical systems, cloud technologies, and end users while driving continuous improvement across IT services.

Working as part of the technical team, you’ll be responsible for delivering reliable, secure, and high-performing ICT services while supporting a range of infrastructure, cybersecurity, and digital projects.

In your new role:

Provide 2nd and 3rd line technical support across infrastructure, applications, networks, and end-user technologies
Administer and support Microsoft 365, Entra , SharePoint, Teams, Intune, Windows Server, and Hyper-V environments
Manage network infrastructure, including firewalls, VPNs, switching, and wireless services
Monitor system performance, backups, patching, security, and availability to ensure business continuity
Act as the technical lead for key business systems, overseeing upgrades, integrations, and ongoing support
Deliver ICT projects from planning and implementation through to testing and user adoption
Support cybersecurity initiatives, vulnerability management, access controls, and compliance activities
Work closely with third-party suppliers and managed service providers to resolve technical issues and deliver improvements
Develop technical documentation, system procedures, and user guidance materials
Deliver user training and promote the effective adoption of new digital technologies across the business

What you’ll need to succeed:

Experience in an Infrastructure Engineer, Systems Administrator, Technical Support Engineer, or similar ICT role
Strong knowledge of Microsoft 365, Windows Server, Active Directory/Entra , Hyper-V, and endpoint management
Experience supporting Microsoft Azure environments and cloud-based services
Experience supporting network infrastructure, VPNs, firewalls, and unified communications platforms
Strong troubleshooting, analytical, and problem-solving skills
Experience with Microsoft Power Platform, including Power BI, Power Apps, and Power Automate
Knowledge of cybersecurity best practices and information security principles
Excellent communication skills with the ability to manage multiple priorities and engage with stakeholders at all levels

Desirable (it would be great if you have this, but don’t worry if you don’t):

Experience driving the adoption of AI technologies within a business environment
Exposure to ISO 27001, Cyber Essentials Plus, or similar security frameworks
Experience with API integrations and data workflows
Familiarity with ITIL service management principles and ITSM platforms
Experience managing third-party vendors and external technology partners

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