DELI​/LEAD CLERK

Overview

Join to apply for the Deli/Lead Clerk role at Kroger Mountain View Foods
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Job Description:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Achieve sales and profit goals for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Slice deli meats and cheeses to customers’ requests using proper deli equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli items to customers to ensure they get the products they want and need.
• Use all deli equipment according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the Deli.
• Stay current with present, future, seasonal and special ads.
• Assist Food Service Manager in preparing the store/department budget, profit and loss reviews, and take appropriate action on financial reports.
• Assist Food Service Manager in planning, organizing and supervising the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Desired

• High school education or equivalent preferred
• Management experience preferred
• Retail experience
• Deli experience

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we’re proudly serving Smith’s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. We strive to provide the ingredients you need to create your own recipe for success at work and in life.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Smith’s family!

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with…