Grocery Clerk

Join to apply for the Grocery Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Maintain knowledge of products sold within the department and respond to questions, making suggestions as needed.
• Create a welcoming environment for customers, making them feel important and appreciated.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable, non-confrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

• Customer Service skills
• Retail experience

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming.

As part of the Kroger family, we pride ourselves on diverse teams united by a passion for food and people, with a purpose to feed the human spirit. We focus on innovation to create great experiences for our customers, communities, and employees, with food at the center.

People matter here. We strive to provide the ingredients for your success at work and in life, supporting your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we offer a fresh opportunity. Apply today to join our Smith’s family!

The Kroger family offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, prescription
• Flexible scheduling with paid time off, holidays, and sick leave
• Emotional and financial support through counseling and financial tools
• Associate discounts on various purchases
• Up to $21,000 in tuition reimbursement
• Growth potential through training and career pathways

Visit our Benefits Page for more details.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Management and Manufacturing
• Industries:
  Retail

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