Assistant Financial Counselor

Position: ASSISTANT FINANCIAL COUNSELOR
## ASSISTANT FINANCIAL COUNSELOR Apply:
Onsite:
Magnolia Hospital:
Full time:
Posted Today:
End Date:
October 15, 2026 (6 days left to apply):
R-4763### Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer.### As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.
** Summary
* * The Assistant Financial Counselor supports the daily operations of the Business Office by triaging patient flow within the Business Office, including coordinating and scheduling virtual meetings between patients and staff. The position assists patients with basic patient account billing inquiries and provides a detailed explanation of the financial assistance program requirements in addition to other financial resources. This position also oversees the Business Office phone queue, addressing inquiries from clinic staff.

Additional responsibilities include handling incoming financial assistance documentation—copying, reviewing, itemizing, scanning, and uploading as well as managing the financial assistance email inboxes. The role involves working multiple queues and reports, sorting incoming mail, printing and mailing itemized billing requests, and updating patient information such as addresses and insurance details.
** Minimum Experience

Required:

** Minimum one (1) year experience in a healthcare setting.
** Minimum Skills/Specialized Training

Required:

** Must possess excellent communication skills and customer service recovery skills Ability to meet, communicate, and interact with individuals from varying backgrounds and other healthcare team members in a courteous and helpful manner in order to complete job assignments Strong attention to detail while being able to multi-task and maintain patience and composure (with customer service etiquette) in stressful situations Customer Service, multi-tasking, computer and typing skills, use various types of office automation equipment and software, and interpersonal communication skills both verbally and written Possess strong critical thinking abilities such as problem solving, root cause analysis, and provide timely solutions Computer skills along with Microsoft Word, Excel, and PowerPoint.
** Salary Range**$17.97 - $27.16
* Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions.
*