Receptionist, Administrative​/Clerical

Overview

Receptionist role at H&R Block. This is a seasonal Client Service Professional/Receptionist role focused on welcoming clients and connecting them with the right tax professional.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they prefer to be scheduled
• Help ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with the team
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

At H&R Block, we believe in investing in our people and supporting their total well-being through benefit offerings designed for health, wellbeing, and financial wellness.

• Employee Assistance Program with Health Advocate
• Wellbeing program to help build healthy habits
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Benefits with eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan

H&R Block is committed to a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong to a larger team. You will be part of a work environment recognized on Best Companies lists and supported by colleagues who help each other grow.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

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