Engineer, Data Center Engineering

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Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. A successful candidate will multitask in a dynamic team-based environment, demonstrating strong problem‑solving and decision‑making abilities and the highest degree of professionalism.

This specialist role requires extensive knowledge of the infrastructure used to support all Data Center hardware:
Network, Server & Storage. The primary activities involve interfacing with customers and technical teams to advise on current Data Center infrastructure design, converting a Bill of Materials into a full design with cabinet layouts, elevations, and cabling schematics.

• Allocate Data Center space, power & infrastructure to meet project demands
• Work closely with the Facilities team & Data Center Operations to ensure successful deployment and effective use of available space and capacity
• Provision of quality documentation to Data Center Operations
• Monitor and report monthly on Data Center space, power, cooling & infrastructure capacity
• Keep abreast of industry best practice and standards to implement as appropriate
• Work with Procurement to obtain commercial quotes from vendors for all project works independently listing resource and consumables
• Be proficient in the use of existing toolsets; current tool of choice is Patch Manager
• Raise internal Change Requests for all implementation activities and attend the Change Advisory Board (CAB) as required
• Monitor DCE workflow tools daily and provide weekly/monthly activity reports to the DCE manager
• Provide flexible operational DCO support/cover as required, including weekend working and unsociable hours
• Be willing to travel and work in other sites/regions as specified by ICE
• Provide holiday and shortfall cover to DCO as and when applicable
• Provide escalation/call out cover as specified by DCE manager
• Desire to learn and progress within the company

• Experience of hardware manufacturer installation standards and knowledge of copper and fibre cabling installations; preference for Systimax Design & Engineering ND3321, SP8800, SP4400, Certified Data Center Design Professional CDCDP, Corning NPI Membership
• Experience managing projects in an IT environment
• Solid experience working in Data Center environments and knowledge of local codes and industry standards (IEEE, BICSI, ASHRAE, NFPA, NEC and EIA/TIA)
• Good knowledge and experience of a variety of hardware suppliers (HP, Cisco, Ciena, arista, Juniper)
• Understanding of IP networks
• Experience working in an ITIL controlled environment with knowledge of Change Control & Incident Management processes
• Experience using Microsoft Office and CRM databases
• Ability to prioritise effectively, manage third‑party contract staff/companies working within the DC
• Proactive and flexible, able to work either as part of a team or as an individual
• Effective written and verbal communication at all levels
• Excellent time management skills

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.