Benefits Coordinator

Job Title

Benefits Coordinator

Full-Time

Monday through Friday, 8:30 a.m. to 4:30 p.m. Occasional evening or weekend work may be required based on business needs.

The Benefits Coordinator is responsible for administering and supporting employee benefit programs while ensuring accuracy, compliance, and confidentiality. This role serves as a key resource for employees by providing guidance on benefits and assisting with enrollments, changes, and related processes.

• Administer and support employee benefit programs including retirement plans, medical, dental, vision, life insurance, flexible spending accounts, COBRA, and disability benefits.
• Process benefit enrollments, changes, and terminations for multiple employee groups.
• Serve as a liaison between employees and external agencies to resolve benefits‑related issues.
• Track benefit costs, payroll deductions, and eligibility to ensure accuracy and compliance.
• Support pension enrollments, reporting, and reconciliations.
• Manage leave of absence and FMLA tracking and documentation.
• Maintain accurate benefit and leave data within HR and payroll systems.
• Prepare reports related to ACA, OSHA, and other regulatory requirements.
• Assist employees with benefits questions, orientations, and enrollment tools.
• Support annual benefits events, wellness initiatives, and process documentation.
• Serve as backup support to the Benefits Supervisor and perform related duties as assigned.

• Bachelor’s degree from an accredited college or university, or equivalent experience on a year‑for‑year basis.
• Minimum of three years of experience in employee benefits administration.
• Knowledge of federal and state benefits regulations including OSHA, COBRA, ACA, FMLA, NJFLA, and ADA.
• Strong attention to detail, organizational skills, and customer service orientation.
• Excellent verbal and written communication skills.
• Ability to work independently in a fast‑paced environment and manage competing priorities.
• Experience with HR or payroll systems and Microsoft Office applications required; experience with Ellucian Banner or public‑sector benefits systems preferred.