Administration Support Manager

Our client is a single service contractor operating in the construction and maintenance industries. They would like to recruit a Administrative Support Manager to provide business, operational and office management support across the Company, working closely with the Directors, Service Manager and Project/Installation Team.

Role:

* To provide particular support to the Service Department whilst also assisting the Project/Installation Department with business, administrative and commercial activities.

* Provide day-to-day business, administrative and operational support to the Directors and departmental managers.

* Lead and manage the Business Support Team, allocating work, providing guidance and monitoring performance.

* Identify and implement improvements to internal processes, systems and working practices.

* Assist with the management of company-wide client portals, pre-qualification requirements and relevant company and health & safety documentation.

* Support the Company's ISO 9001, LPS 1048 and continual improvement objectives.

* Maintain annual service schedules and support the administration of Service Agreements and renewals.

Experience and Skills:

* Experience in business support, service administration, operations or coordination.

* Strong organisational, administrative and commercial skills.

* Experience using CRM or business management systems.

* Ability to manage multiple priorities, meet deadlines and work proactively.

* Experience with service and maintenance contracts would be desirable but not essential