Delivery Manager - Aftersales

Position: Change Delivery Manager - Aftersales
## Change Delivery Manager - Aftersales Apply:
Maidenhead, UK:
Full time:
Posted Today:
JR4996

Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE, RYOBI, AEG - recognized worldwide for their deep heritage and innovative product platforms of superior quality.
The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US $15.2 billion and around 50,000 employees in 2026. Hiring exceptional people is a top focus s drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations.

We view our winning culture as a competitive advantage that powers our growth.
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* KEY RESPONSIBILITIES:

**** Strategic Alignment & Business Partnership
*** Act as the primary business partner for assigned business functions, building strong relationships with Business Process Owners (BPOs), Central Key Users and senior stakeholders.
* Develop a deep understanding of business priorities, objectives and challenges, translating these into technology opportunities and delivery roadmaps.
* Shape, challenge and prioritise business demand to ensure investment is aligned to strategic objectives and delivers measurable value.
* Ensure initiatives are supported by robust business cases with clearly defined benefits and accountable business owners, and work with stakeholders to track, validate and report benefit realisation through regular governance and management forums.
* Provide delivery, capacity and technology insight to support planning, prioritisation and investment decisions.
* Champion the voice of the business within Technology whilst ensuring alignment to enterprise standards and cross-functional objectives.
** Delivery Planning & Execution
*** Own and maintain the business area's delivery roadmap, ensuring alignment between business priorities, delivery capacity and technical guardrails.
* Translate demand into a sequenced, achievable programme of projects and continuous improvement initiatives.
* Lead quarterly planning activities and maintain visibility of priorities, dependencies, risks and resource requirements.
* Coordinate delivery across Business Analysts, Project Managers, technical teams and third-party partners to ensure successful execution.
* Manage cross-project dependencies, resource conflicts and competing priorities, working collaboratively across business and technology teams.
* Provide transparent reporting on delivery performance, progress, risks, issues and delivery trade-offs.
* Drive communication of technology change and project delivery to BPOs, Key Users, senior stakeholders and the wider business community.
** Team Leadership & Continuous Improvement
*** Lead, coach and develop a high-performing team, creating an environment of accountability, collaboration and continuous improvement.
* Manage recruitment, onboarding, performance and career development activities.
* Drive improvements in delivery practices, planning effectiveness and cross-functional ways of working.
* Contribute to the ongoing development and maturity of business partnering and delivery management capabilities.
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* WHAT YOU’LL NEED:

**** Core Capabilities
*** Strong commercial and business acumen
* Excellent…