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Customer Service Team Lead — Drive CX & O2C Excellence

Job in Maidenhead, Berkshire, SL6, England, UK
Listing for: JDE Peet's
Part Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
  • Management
Job Description & How to Apply Below
A leading coffee and tea company in the UK is looking for a dynamic Customer Service Team Leader to manage a team of associates. You will supervise daily operations, ensure exceptional customer service, and resolve issues effectively. The ideal candidate will have strong people management skills, excellent knowledge of Order-to-Cash processes, and high proficiency in SAP. This position is based in Maidenhead 3 days a week and requires weekend and holiday work according to a team rota.
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