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Senior Customer Success Lead Retention

Job in Maidenhead, Berkshire, SL6, England, UK
Listing for: iomart Group
Full Time position
Listed on 2026-06-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 37000 - 50000 GBP Yearly GBP 37000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Lead — Growth & Retention

iomart Group is looking for a Customer Success Manager to lead a team in Maidenhead, focusing on customer satisfaction and retention. The role involves building strong relationships with customers and managing escalations.

This position requires experience in the IT infrastructure industry and the ability to mentor team members. The salary ranges from £37,000 to £50,000, plus benefits, reflecting the importance of this role in driving customer success and satisfaction.

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Position Requirements
10+ Years work experience
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