Service Co-ordinator

Service Co-ordinator

Location:

Maidenhead (Office based)

Salary:  £26,000 - £31,000 per annum (depending on experience)

Vacancy Type:
Permanent, Monday – Friday (40 hours per week)

We are a small, friendly, local run business providing a high-quality service to our clients. We have a mixture of domestic, commercial and industrial clients. Most of our work is carried out in the Maidenhead and Henley area.  

Due to the company’s continued expansion, we are currently looking for an enthusiastic and adaptable individual to join our small but busy office. The successful candidate must be a team player and able to work unsupervised.

The candidate must have excellent customer service skills, as you will be communicating with our customer by telephone as well as email and occasionally face to face. An excellent telephone manner is essential as you will also answer customer enquiries and schedule maintenance visits for our engineers.

Duties Will Include:

Answer basic technical   questions (training will be supplied)
Scheduling service and maintenance calls for both out commercial and domestic clients.
Scheduling return visits and keeping customers informed of any delays
Create small works quotation on request
Liaise with Service Manager and Office Manager with ongoing service issues
Create call out invoices and send to customers in a timely manner
Handle general customer enquiries
Great opportunity to join a well-established local company.

To Apply

If you feel you are a suitable candidate and would like to work for Active Security, please do not hesitate to apply