X Service Desk Engineer Systems Integrator

Overview

Ready to take the next step in IT support?

Join a fast-growing technology services provider with a reputation for delivering reliable, secure, and innovative networking and IT solutions to businesses across the UK. With a strong focus on customer satisfaction and technical excellence, the organisation has built lasting partnerships by helping clients optimise their IT environments, improve service reliability, and embrace modern digital infrastructure.

The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. The role offers the opportunity to work across a variety of technologies, develop technical skills, and contribute to a supportive and customer-focused environment.

Make your next move. Apply now!

• First point of contact on the service desk – calm in a storm and quick on the keyboard
• Working on remote and on-site project delivery
• Solving real problems for real users, every single day
• Acting as the trusted tech partner for customers who rely on expert, human support

• Full UK driving licence (heading out to sites occasionally)
• 2+ years’ experience in an IT support or MSP environment
• A strong customer-first attitude – genuinely enjoys helping others
• Sharp troubleshooting skills and the ability
• Great communicator – written, spoken, and everything in between
• Active Directory, Windows Server (2012+)
• Windows 10+ Desktop, Microsoft Office
• Microsoft 365 Administration
• Intune, Entra, System builds and maintenance
• Solid understanding of networking fundamentals (DNS, DHCP, EMAIL)
• Routers and switches

• Opportunities to work on a variety of projects and grow within a dynamic MSP

• £29,000 per year