Senior Product Manager; IP Tech Transfer

Job Purpose

As a Senior Product Manager, you will play a pivotal role in developing and shaping the future of our IP Tech Transfer services and software products.

IP Tech Transfer is a new product line for RWS using AI to drive the Patent Attorney collaboration with inventors, through to the drafting of patent applications and the subsequent prosecution responses to PTOs.

This role is hands‑on. You'll be close to both clients and stakeholders; defining success for your products - working with AI enabled developers to experiment, rapidly iterate and drive out ambiguity so we can build successful products 'll be great at partnering with UX, defining & prioritising requirements. You’ll have access to the AI tools that you need so we can minimize the number of hand-offs from client to code.

This role requires a strong blend of technical acumen, customer focus, and strategic thinking. Familiarity with the IP Market or experience in large corporate R&D departments would be advantageous.

Product & Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Product & Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS.

With a global reach, Product & Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ensures a strong presence across all regions, enabling efficient and effective support to our global operations.

• Own a product area covering both existing products and new AI-enabled opportunities.
• Work directly with customers and stakeholders to understand workflows, pain points, and unmet needs.
• Turn business goals and customer problems into clear priorities, roadmaps, and product decisions.
• Lead discovery and experimentation for new product opportunities, including prototyping and customer co-creation.
• Improve core products by identifying opportunities to improve usability, efficiency, adoption, and commercial value.
• Partner closely with engineering and UX to deliver intuitive, technically sound solutions.
• Work with AI-enabled teams to shape trustworthy human-in-the-loop workflows.
• Use customer insight, usage data, and commercial understanding to guide decisions and trade-offs.
• Support launches, adoption, and customer communication with Sales, Marketing, and Operations.

• Valuable product improvements and new capabilities launched with clear impact.
• Strong customer feedback and increased adoption.
• Faster validation of new AI-enabled product opportunities.
• Better product decisions, stronger prioritisation, and clearer outcomes.
• Effective collaboration across product, engineering, design, and commercial teams.

• Proven product management experience, ideally in B2B SaaS, workflow software, platform products, or tech-enabled services.
• Experience across both core product management and new product development.
• Strong discovery skills and the ability to turn user insight into product direction.
• Good technical fluency and confidence working closely with engineers on software, data, integrations, and AI-enabled workflows.
• Experience working with generative AI products or AI-assisted workflows.
• Strong UX instincts and experience partnering closely with design.
• Comfortable working directly with customers and senior stakeholders.
• Strong commercial judgment and ability to connect user problems to business value.
• Analytical, pragmatic, and able to make…