Technical Business Analyst

Key Responsibilities

Collaborate with stakeholders to gather, analyse, and document business and technical requirements.

Translate business needs into functional specifications and user stories for development teams.

Work closely with software engineers, architects, and QA teams to ensure solutions are technically feasible and aligned with business objectives.

Conduct gap analyses, process mapping, and data modelling to support solution design.

Facilitate workshops, sprint planning, and reviews to drive agile delivery.

Support testing and validation efforts, including UAT coordination and defect triage.

Monitor and report on project progress, risks, and issues.

Continuously identify opportunities for process improvement and automation.

Perform detailed data analysis to identify trends, patterns, and insights that inform business decisions.

Support data‑driven decision‑making by presenting findings in a clear and actionable format.

• Proven experience as a Business Analyst in a technical or enterprise environment.
• Experience in data sourcing, modelling, and entity mapping, with expertise in interpreting and applying business rules that drive data behaviour.
• Strong understanding of software development lifecycle (SDLC) and agile methodologies.
• Proficiency in tools such as JIRA, Confluence, Visio, SQL, and data visualisation platforms.
• Ability to interpret and communicate complex technical and data concepts to non‑technical stakeholders.
• Experience with APIs, data integration, and enterprise systems is a plus.
• Excellent problem‑solving, communication, and stakeholder management skills.

• Bachelor’s degree in computer science, Information Systems, Business, or related field.
• Certifications such as CBAP, PMI‑PBA, or Agile BA are advantageous.
• Experience in Product & Technology industry.

Our purpose is to unlock global understanding. We celebrate difference, are inclusive, and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

We expect all our people to live by the values that unite us: to partner, to pioneer, to progress, and to deliver.

RWS embraces DEI and promotes equal opportunity. RWS is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation.