Estate Officer Parks Service

Position: Estate Officer within Parks Service
Location:

Manchester City Council, Chorlton Lodge, 1 Smalldale Avenue, Manchester, M16 7JH
Pay Rate: £14.47 per hour PAYE

Contract:

Full Time Temporary Assignment (2 - 3 Months) Manchester City Council are looking for a proactive and reliable Estate Officer to join its Parks Services team on a full-time temporary basis for the next 2 - 3 months . This is an excellent opportunity to contribute to the maintenance, safety and security of Manchester's parks, open spaces and community facilities. The successful candidate will play a key role in delivering high-quality estate and facilities management services while acting as a professional first point of contact for customers, colleagues and members of the public.

Day-to-day of the role Deal efficiently and courteously with enquiries from members of the public and internal customers. Provide accurate information and resolve issues at the first point of contact wherever possible. Escalate complex queries appropriately while maintaining excellent customer service standards. Conduct routine safety checks, inspections and site monitoring activities. Maintain parks, open spaces, buildings and allotments to agreed safety and security standards.

Undertake basic maintenance tasks and minor repairs to resolve issues quickly and effectively. Carry out general cleaning duties and use tools and equipment where required. Support the management and monitoring of financial resources, ensuring compliance with financial regulations. Update and maintain management information systems accurately. Record inspection findings and submit requests for repairs and maintenance works. Use a range of equipment to ensure facilities remain safe and accessible for staff, visitors and service users.

Assist with the security and safeguarding of buildings, vehicles, parks, allotments and other council assets. Work collaboratively with colleagues to promote safe working practices and service excellence. Contribute to continuous improvement initiatives and support ongoing service development. Required

Skills and Qualifications Experience working in a facilities, estates, parks, grounds maintenance, caretaking or property management environment. Strong customer service and communication skills. Ability to carry out site inspections, safety checks and basic maintenance tasks. Experience using IT systems to input, update and retrieve information. Good organisational skills and attention to detail. Ability to work independently and as part of a team.

Understanding of health and safety requirements within a public-facing environment. Flexible and proactive approach to work. Benefits:

To apply for the Estate Officer within Parks Services position, please send your cv to