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Client Service Director

Job in Maidenhead, Berkshire, SL6, England, UK
Listing for: O'Neils Recruitment
Full Time position
Listed on 2026-09-25
Job specializations:
  • Management
    Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 85000 GBP Yearly GBP 85000.00 YEAR
Job Description & How to Apply Below

Client Services Director

Berkshire | Hybrid | Full-Time

We're partnering with a leading brand experience and experiential marketing agency to recruit an experienced Client Services Director
.

This is a senior leadership role responsible for driving client growth, leading high-performing teams and ensuring the successful delivery of integrated campaigns for a portfolio of blue-chip clients.

The Role
  • Lead, coach and develop a client services team across Account Director, Account Manager and Account Executive levels.
  • Build and maintain strong senior client relationships, acting as a trusted strategic partner.
  • Oversee campaign delivery, ensuring projects are delivered on time, within budget and to the highest standards.
  • Drive account growth by identifying opportunities to expand client partnerships and increase revenue.
  • Support new business activity, pitches and presentations.
  • Monitor commercial performance, resource planning and profitability across accounts.
  • Collaborate with Creative, Operations and Production teams to deliver outstanding client outcomes.
  • Champion best practice and continuous improvement across the client services function.
About You
  • Significant experience within an agency environment, ideally experiential, shopper marketing, creative, integrated or brand experience.
  • Proven success leading and developing client services or account management teams.
  • Strong commercial acumen with experience managing budgets, profitability and account growth.
  • Excellent stakeholder management, presentation and negotiation skills.
  • Experience delivering integrated campaigns across multiple channels.
  • Strategic thinker with a collaborative and solutions-focused approach.
  • Strong understanding of GDPR and current industry best practices.
  • Full UK driving licence and access to a vehicle.
Package
  • Salary up to £85,000 DOE
  • Hybrid working
  • Generous holiday allowance
  • Private healthcare and life assurance
  • Employee discounts and wellbeing support
  • On-site facilities including gym and parking
  • Regular social events and recognition programmes

This is an excellent opportunity for a senior client services professional looking to join a growing agency and play a key role in shaping client partnerships, team development and commercial success.

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