Quality Assurance Administrator

Quality Assurance Administrator

Department: Quality Assurance

Employment Type: Permanent

Location: Taplow, Buckinghamshire

Reporting To: Head of Quality Assurance

At Berkeley, delivering high-quality homes depends on accurate records, strong processes and effective document management. This role supports our Head of Quality Assurance and the QA team, helping ensure quality information is maintained, organised and accessible across the business.

We're looking for a proactive and organised administrator who enjoys working with systems, records and processes. The role combines administration, document control and coordination, requiring you to work closely with colleagues across departments to support quality activities, meetings, audits and business processes. While the role has a strong administrative focus, there will also be opportunities to get involved in wider quality initiatives, process improvements and projects for someone who is keen to broaden their contribution and support the team.

Key Responsibilities:

• Maintain quality documentation and records across business systems.
• Support document control activities, including version control and approvals.
• Manage trackers, training records and competency information.
• Coordinate meetings, training sessions and quality activities across departments.
• Liaise with internal teams, subcontractors and consultants to gather information and support quality processes.
• Review and coordinate Board Reports, gathering information from stakeholders and ensuring timely submission.
• Prepare documentation for internal and external audits.
  
  Monitor and follow up outstanding quality actions.
• Support the administration of Viewpoint and Fieldview.
• Produce reports, communications and presentations.
• Provide administrative support to the QA and EDMS teams.

You'll be a reliable and proactive administrator who takes pride in accuracy, organisation and attention to detail.

You'll have:

• Previous administration or coordination experience.
• Strong organisational skills and attention to detail.
• Confidence coordinating meetings, activities and follow-up actions involving multiple stakeholders.
• Good Microsoft Office skills, particularly Excel.
• Strong communication and relationship-building skills.
• The ability to manage multiple priorities and meet deadlines.
• A willingness to get involved, support colleagues and contribute to continuous improvement.

• 25 days annual leave, increasing with service to 33 days.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.
• Berkeley Foundation volunteer day.
• Private pension plan.
• Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.