Housing Options Officer - Berkshire

Berkshire (Hybrid Working) £18.86 - £20.16 per hour Initial 3-Month Contract Are you an experienced Housing professional looking for your next Local Authority opportunity? We are recruiting for a Housing Options Officer to join a busy and supportive Housing team within a Berkshire-based Council.

This role offers the opportunity to make a real difference by helping residents facing housing difficulties and preventing homelessness wherever possible.

Key Responsibilities Provide housing advice and homelessness prevention support to residents. Conduct housing needs assessments and homelessness interviews. Assess homelessness applications in line with Housing Act legislation. Manage a varied caseload of complex housing cases. Identify sustainable housing solutions and help prevent homelessness. Arrange and facilitate temporary accommodation placements where required. Liaise with landlords, housing associations, support agencies and internal departments.

Maintain accurate case records and ensure compliance with legislation and service standards. Support vulnerable individuals and families through challenging circumstances. To be successful in this role, you will have:
Previous experience within a Housing Options, Housing Needs, Homelessness Prevention, Homelessness Assessment, or Housing Advice team. Strong knowledge of homelessness legislation and housing law. Experience managing a caseload within a Local Authority or Housing Association environment. Excellent communication, negotiation and customer service skills. The ability to make informed decisions and manage sensitive situations professionally. Experience working with vulnerable customers and partner agencies.

Have the experience and expertise?? APPLY NOW alternatively contact Muzna Naqvi at Reed Reading office