Helpdesk Coordinator

You will be working in the Building Services OU in Kent where we are responsible for creating healthy workplaces, comfortable homes and efficient facilities that improve people's lives. Through collaboration and innovation, we deliver high-quality solutions that make a lasting, positive impact for people and communities. We are currently looking for a Helpdesk Coordinator to join us on a 6 months fixed term contract who will contribute to the effective and efficient operation of the onsite Help Desk and provide administrative, operational and commercial support as required on the Kent County Council Contract.

As the Helpdesk Coordinator, you will:

• Take reasonable care of the health and safety of yourself and of the other people who may be affected by your actions and omissions at work.
• Provide accurate data to generate detailed monthly reports from the CAFM system for incorporation into the Skanska client Monthly report.
• Provide administrative support to Supervisory and Management staff across the contract, including but not limited to Health & Safety, Maintenance, Projects, Finance, Quality and Compliance.
• Monitor and manage outstanding job sheets and produce backlog reports to ensure the CAFM system is up to date at all times.

• Evidence of working in a role requiring high volume data input.
• Evidence of contributing to the success of a team and flexible approach to work tasks.
• Ability to multi-task and good organisational skills.
• Passion for delivering excellent customer service.
• Previous experience of using an accountancy system is desirable.

At Skanska, we’re shaping the way we live, work and connect. As one of the world’s largest construction and development companies, we work together with customers, communities and partners to shape a better society.