Sales Administrator

Sales Administrator Staplehurst Monday to Friday 8.30am - 5pm £28,000 - £30,000pa KHR are working with a successful and growing UK distributor are seeking a Sales & Operations Administrator to join its busy team. This varied role combines customer service, sales order processing, logistics coordination, and compliance-led administration, playing a key part in ensuring smooth end-to-end order fulfilment and high-quality customer support.

Roles and Responsibilities
- Providing excellent customer service via phone and email, handling enquiries and resolving issues efficiently
- Processing sales orders, quotations, acknowledgements, delivery notes, and related documentation
- Maintaining CRM/ERP systems, order trackers, logs, and accurate customer records
- Coordinating deliveries, collections, returns, credits, and courier documentation
- Liaising with Sales, Warehouse, Operations, Quality, and Management teams
- Supporting purchase orders, stock processes, and general sales administration
- Maintaining accurate, audit-ready records in line with company procedures and quality standards
- Ensuring documentation is correctly filed, accessible, and compliant
- Supporting continuous improvement across sales, customer service, and operational processes
- Providing general administrative support across the business Candidate Profile
- Experience in customer service, sales administration, or office support
- Strong attention to detail and excellent organisational skills
- Confident communication skills (phone and email) - Ability to manage multiple tasks and priorities effectively
- Proficiency in Microsoft Office (Outlook, Excel, Word)

- Experience with CRM/ERP systems (desirable) - A proactive, reliable, and customer-focused mindset Benefits
- Full product training and ongoing support
- Modern office environment
- No weekends or bank holiday working
- Company pension - 28 days holiday
- Free onsite parking
- Regular team social events
- Childcare voucher scheme