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E-commerce & Operations Assistant – Refurbished Smartphones

Job in Maidstone, Kent County, ME14, England, UK
Listing for: UKTEK LTD
Full Time position
Listed on 2026-09-14
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Data Entry
  • Retail
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 13 GBP Hourly GBP 13.00 HOUR
Job Description & How to Apply Below

Job Title: E-commerce & Operations Assistant – Refurbished Smartphones

Location: Maidstone, Kent

Pay: £13.00 per hour

Workplace: On-site

Company: UKTEK

Company Description

UKTEK is a growing technology business based in Maidstone. We are looking for an organised and reliable E-commerce & Operations Assistant to support the day-to-day sale and administration of refurbished smartphones.

Main Responsibilities
  • Check and manage orders on Back Market and eBay
  • Create and update smartphone listings
  • Upload product information, prices and photographs
  • Respond to customer enquiries and emails
  • Help manage Facebook Marketplace and other online sales channels
  • Maintain accurate stock and sales records using Excel/Google Sheets
  • Check sold items against stock/IMEI records
  • Prepare, package and dispatch customer orders
  • Record returns, cancellations and customer issues
  • Assist with basic office administration
  • Support social-media and promotional activity when required
  • Prepare a simple daily update showing orders, listings, sales, returns and outstanding issues
We are looking for someone who is
  • Reliable and well organised
  • Comfortable using computers and online platforms
  • Able to communicate clearly in written English
  • Confident learning new systems
  • Careful with stock and customer orders
  • Able to work independently after training
  • Comfortable working in a small and growing company

Previous experience with eBay, Back Market, Amazon, Facebook Marketplace or other e-commerce platforms would be an advantage, but training can be provided to the right person.

Experience in the mobile-phone industry is helpful but not essential.

This role would suit someone who enjoys a mixture of e-commerce, customer service, administration and practical day-to-day operations.

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