Product Manager - Document & Process Automation

Role Overview

You will own our Process Automation portfolio, bridging vendors with ambitious roadmaps and a sales team that knows how to win. Your objective is to align technology solutions with business value and ensure they are delivered brilliantly.

• Pressure‑test new applications – assess whether they solve real problems, whether clients will pay for them, and whether we can deliver them brilliantly.
• Vendor matchmaking – build genuine relationships with vendors, challenge their roadmaps, and stay ahead of industry developments.
• Shape the case – present opportunities to the Technical Steering Group with a clear ROI, delivery model, and risk assessment.
• Own launch – work with Sales Enablement, Directors, and Pre‑Sales to create compelling stories and messages; monitor performance until revenue confirms the model.
• Sector focus – adapt solutions for Commercial, Strategic and Public Sector clients, aligning with relevant priorities such as NHS transformation.
• Retention thinking – design automation that becomes indispensable, ensuring strong renewal outcomes.

• Experience launching and commercialising digital, automation or IT‑enabled services within Managed Services, SaaS, workflow or document environments.
• Strong commercial judgement – build business cases, challenge assumptions, and balance opportunity with risk.
• Technical fluency – understand how automation solutions integrate into wider IT estates (APIs, cloud, security, delivery models) without building them yourself.
• Confidence working cross‑functionally with Sales, Pre‑Sales, Operations, Finance and senior stakeholders.
• Ability to translate complex technology into simple, compelling propositions that sales teams can confidently bring to market.
• Focus on repeatability, margin and retention, not one‑off wins.

• Flexible working options
• 33 days holiday, including bank holidays, with a holiday purchase scheme
• Enhanced family‑friendly benefits (maternity, adoption, paternity and IVF)
• 2 paid days off per year for voluntary work
• Staff Reward Scheme
• Pension scheme
• Life assurance (4x salary)
• Sponsorship for professional development and memberships
• Employee Assistance Programme, including access to a virtual GP and financial wellbeing support
• Mental health first‑aider support programme
• Cycle2work scheme
• Discounted gym membership and eye‑care voucher scheme
• Free flu vaccinations
• Employee social events and recognition activities throughout the year
• HP Employee discount programmes
• Mobile phone discounts

We are an Equal Opportunity Employer and welcome applications from all backgrounds. Diversity and inclusion are at the heart of our success – we value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. We also support flexibility and accessibility and encourage applicants with disabilities or health conditions to contact our Talent Team for adjustments.

We are proud to support the Armed Forces community, welcoming applications from reservists, veterans, Cadet Force adult volunteers and military families.