Senior Creative Designer and Strategist

Overview

Reflect Digital is the digital marketing agency your customers will thank you for hiring. We put our client’s customers first, working with ambitious global brands and eCommerce businesses to elevate their marketing and move toward true customer centricity. We help companies unleash their digital performance and grow revenue by leveraging human insights and psychological nudges to optimise strategies. We believe end-customers do not care what channel they find solutions through;

the key is delivering the right message, at the right time, in the right place, built on trust. Since 2011, we’ve received awards and recognitions including BIMA Agency Of The Year 2024 and Campaign s 3rd Best Place to Work in 2025.

This is a hybrid role where the successful candidate will need to come to our Maidstone office 2 days a week. This role is available as a full-time or part-time position (3 days a week).

What we are looking for: A Senior Creative Designer & Strategist to lead ideation, storytelling, and standout execution across client campaigns and internal initiatives. You’ll be our creative powerhouse — dreaming up big ideas, executing with flair, and making behavioural science irresistible through creative strategy. You’ll work across disciplines — from Paid Media to Digital PR and Video — to inspire, challenge, and level up our creative output.

• Turn behavioural insights into ideas that sell — from scroll-stopping social ads to award-winning digital PR assets.
• Champion brand storytelling for clients, ensuring their voice and vision shine.
• Act as a creative consultant — suggesting ideas, formats, and executions that challenge the norm and drive growth.
• Design smart, insight-led creative strategies that align with business goals.
• Collaborate with strategists, data experts, and behavioural scientists to ensure your ideas have measurable impact.
• Evolve your work based on results — A/B testing, feedback, and performance data.
• Produce polished, high-impact visuals across multiple formats — static, video, motion, digital.
• Bring concepts to life using Adobe CC, Figma, and basic animation and video production.
• Lead quality assurance, feedback, and continuous improvement of our creative output.
• Run ideation sessions that get the whole agency thinking bigger and keep our creative culture fresh with trend round-ups and internal inspiration sessions.
• Work cross-functionally across all teams — SEO, Paid Media, Digital PR, Behavioural Science, and beyond.

• Experience designing and creating animation.
• Curious: you think in “I wonder…” and explore how behavioural science and creativity intersect.
• Bold: you push boundaries and drive fresh thinking.
• Organised & Self-Driven: you own your work from start to finish without micromanagement.
• A Natural Collaborator: you listen, share, and spark ideas that energise the team and excite our clients.
• Results-Focused: you care about performance as well as quality.

• Report to the Head of Creative Content and DPR.
• Collaborate with our Head of Video.
• Work with all teams across the agency to share your creative skills.

• Salary: £40k+ DOE (pro rata if part-time).
• Work/Life Balance:
  Flexible working, 4-day work week, and hybrid working available.
• Annual Leave: 28 days (plus Bank Holidays), Birthdays, Charity day, and between Christmas and NY.
• Healthcare:
  Private Healthcare from Vitality.
• Breakfast Club and healthy snacks;
  Weekly Wellbeing Sessions;
  Access to trained Mental Health First Aiders (MHFA).
• Lunch & Learn and Brunch & Learn sessions;
  Internal Training Opportunities (MHFA Training, First Aid Training, ED&I Training).
• Endometriosis Friendly Employer.
• Career Progression;
  Agency Partnerships.

To watch staff testimonials about our company culture you can watch this video on You Tube.

This is a more detailed breakdown of our interview process and what to expect at every stage. If you require reasonable adjustments, please notify us at the application stage.

• Cultural Interview with People Director & Hiring Manager via Google Meets — 1 hour.
• Task Stage: a task is set in advance and then a task interview in person (where applicable to the role) — 1.5 hours at the Maidstone office.
• Video or phone interview with our CEO, Becky.

Diversity & inclusion are at the heart of what we value. Reflect Digital is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, religion, sex, sexual orientation, age, disability or any status protected by law. Our People team supports reasonable adjustments in the recruitment process. Your information will be kept confidential under GDPR. We encourage applicants even if past experience doesn t align perfectly with every aspect of the job description.