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Customer Experience Team Member – Gaming Venue

Job in Maidstone, Kent County, ME14, England, UK
Listing for: Merkur Slots UK Limited
Full Time position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Team Member – Gaming Venue )

Merkur Slots UK Limited is seeking a Team Member in Maidstone. As the first point of contact for guests, you will ensure a welcoming environment while delivering a top-class gaming experience.

You will be responsible for maintaining housekeeping standards, monitoring customer behaviour, and providing excellent customer service. Ideal candidates will have experience in retail, hospitality, or gambling, excellent communication skills, and a willingness to learn.

Benefits include 28 days holiday, a quarterly bonus scheme, and opportunities for career progression.

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