Customer Service Coordinator

Job in Maidstone, Kent County, ME141, England, UK

Listing for: Insight Select Ltd

Full Time position
Listed on 2026-08-13

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual

Salary/Wage Range or Industry Benchmark: 28000 - 30000 GBP Yearly GBP 28000.00 30000.00 YEAR

Customer Services Coordinator / Up to £30,000 / Maidstone / Fully in officeOverview:A leading organisation in their manufacturing space are currently seeking a Customer Services Coordinator to join their team to manage the overall customer operations and sales progression processes including managing the team. This is an excellent opportunity to grow your customer services experience with a great organisation.Role & Responsibilities:

Process customer orders
Liaise with customers and deliver them excellent service by phone, email and live chat
Listen and revolved complaints in a timely and professional manner
Update customer and order information on CRM system
Upsell new products to existing customers
Work closely with other departments to solve customer issues and improve customer service

Essential Skills & Experience:

5+ years of experience in customer service positions
Experience using a CRM system
An excellent communicator
Hard-working and ambitious
A passion for delivering excellent customer service

Package:

Up to £30,000 basic salary
25 days + Bank holiday
Employee longevity benefits
Private dental insurance
Private medical insurance
Sick pay
Company pension

Customer Services Coordinator / Up to £30,000 / Maidstone / Fully in office

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