Customer Experience & Service Lead
Job in
Maidstone, Kent County, ME14, England, UK
Listed on 2026-09-10
Listing for:
Motorpoint
Full Time
position Listed on 2026-09-10
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Motorpoint in Maidstone is seeking a Customer Service Manager to lead the customer journey from vehicle handover to delivery. You will oversee the team, ensure outstanding service, and resolve issues promptly to maintain our high customer-satisfaction standards.
The role requires strong leadership, excellent communication, and the ability to coordinate cross-department activities. A full UK driving licence is essential, and the position includes a 40-hour week on a 5-out-of-7 rota with weekend
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