Customer Account Coordinator

Temporary Customer Account Coordinator

Marden, Kent
£14.50 per hour
Monday to Friday, 8:00am - 4:00pm
Immediate Start | Temporary until Christmas (with potential to become longer term)

We're recruiting for a unique customer focused role with a successful local manufacturing business in Marden. This is an exciting opportunity to work alongside an experienced Customer Account Manager, helping to oversee key customer accounts throughout the production process.
Rather than being a traditional office based customer service role, you'll be actively involved in monitoring orders on the production floor, ensuring schedules remain on track, deadlines are met, and quality standards are maintained for a portfolio of key customer accounts.

• Monitoring customer orders throughout the production process
• Checking schedules and ensuring deadlines are met
• Conducting quality checks on completed orders
• Supporting the Customer Account Manager with key accounts
• Liaising with various departments to ensure smooth order progression
• Identifying and resolving issues that could impact delivery times or quality

• Strong attention to detail
• Organised, proactive and able to prioritise tasks effectively
• Excellent communication and relationship-building skills
• Previous customer service, account management, production or logistics experience would be advantageous
• Comfortable working within a warehouse environment rather than solely in an office setting
• Happy to move regularly between the office and warehouse areas, with a role that involves a significant amount of walking and using stairs throughout the day

This is initially a temporary position running through to Christmas on a trial basis. However, there is genuine potential for the role to become permanent should the trial prove successful.
If you're looking for a hands on customer focused role where no two days are the same, we'd love to hear from you.