Learning And Development Specialist

Previous billing recruitment background only

Maidstone (Hybrid – 3 days in the office, 2 days from home)

£50,000 – £60,000 + six-monthly performance bonus

We have partnered with an established and high-performing multi-site recruitment business and they are seeking an experienced Learning & Development Manager to support its next phase of growth. Operating nationally with a strong presence in its specialist market, the business has ambitious plans to scale significantly over the next five years. As part of this growth, there is a strategic focus on strengthening the people function.

This role has been created to drive performance, develop future leaders, and evolve into a Head of People position over time.

This is an excellent opportunity to join a profitable, growth-focused organisation and play a key role in shaping its future. This role is a forward-looking investment in capability, designed to elevate performance and support continued growth.

• Design and deliver structured training programmes for recruitment consultants
• Manage onboarding and induction processes for new hires
• Coach consultants from entry-level through to experienced performers
• Deliver management and leadership development programmes
• Partner with Directors and Managers to identify development needs
• Develop competency frameworks, learning pathways, and training materials
• Monitor training effectiveness and report on performance outcomes
• Support employee engagement, retention, and career development initiatives
• Contribute to the wider People strategy as the function evolves
• 2–3 years’ experience working on a recruitment desk
• 1–3 years’ experience in a Learning & Development or training role within recruitment
• Strong coaching, mentoring, and facilitation skills
• Commercial understanding of recruitment performance and KPIs
• Excellent communication and stakeholder management skills
• A genuine passion for developing people and improving performance
• Experience building structured training programmes
• Experience developing managers and future leaders
• Six-monthly performance bonus
• Hybrid working (3 days office / 2 days remote)
• Private medical and dental insurance
• Discounted gym membership
• Early finish every Friday
• Access to employee discount platforms
• Flexible working options
• Ongoing investment in personal and professional development

The business has a long standing belief that its success is driven by its people.

Significant investment has already been made into:

• Training and development
• Leadership capability
• Technology and infrastructure

Profiles with recruitment experience as a recruitment consultant and in L&D in agency recruitment will be prioritised.