System Engineer

About The Opportunity

Systems Engineer position is a senior technical leader for the design, development, and deployment of key servers and cloud service platforms that run Driscoll’s infrastructure.

Location:

UK - Maidstone

Job Family: IT
Time Type:
Full time
Job

Requisition : R0008910
Experience Years: 5-10 Years of Experience
Employee Type:
Regular
Remote Type:
Onsite

• Design, build, and deploy the critical infrastructure servers, platforms, and cloud services needed to operate the applications and systems Driscoll’s requires.
• Provide technical leadership and guidance to implement new systems, re‑define services, management platforms, and other infrastructure components as needed.
• Mentor team members to define or evaluate and follow best practices among the other systems engineering, administration, and technical staff.
• Evaluate processes and automate common practices and procedures to streamline infrastructure operations, including basic system builds, deployments, and initial configuration of new accounts and services.
• Document standard operating procedures for routing and complex tasks to be carried out by systems administrators and technicians.
• Assist with incident resolution and major incident recovery of escalated issues.
• Prepare the monitoring, feedback mechanisms, and customer engagement necessary to ensure that our infrastructure meets the needs of the business.
• Ensuring high performance, high availability, and disaster recovery are designed into every deployment/project.
• Design and implement monitoring, alerting, and incident response plans to ensure services and applications are available at the highest levels.

• Bachelor’s degree, or equivalent experience, in computer science or a related technical field.
• Job experience in infrastructure systems for 8+ years.
• Strong teamwork, leadership, and technical knowledge skills.
• Expert level configuration, management, and troubleshooting of Microsoft product platforms: O365, Exchange, Azure AD, Windows Active Directory, Okta, Power Shell, and SQL Server or Sharepoint.
• Strong Infrastructure as Code experience with automation of standard processes and a rigorous procedural mindset including experience with tools such as Terraform, Packer, Ansible, Chef, Puppet, Octopus, Git.
• Extensive virtualization experience, both on‑prem and cloud (VMware, Hyper
  
  V and AWS preferred) as well as hyperconverged technologies such as Nutanix and Rubrik for backups.
• Strong knowledge of data prioritization, storage, and management technologies to ensure performance meets the requirements of workload/workflow in cloud and on‑premises.
• Knowledge of application, system, and service monitoring tools (New Relic), alerting and notification, automated/scripted response, and triage/escalation process.
• Expertise in patch management and vulnerability remediation with industry‑leading tools and best practices.
• Extensive experience with AWS services including IAM, EC2, S3, Cloud Watch, Cloud Trail, VPC, and Systems Manager.
• Strong analytical abilities: provide actionable insights from the data to identify and solve problems that may arise.
• Extensive performance and reliability planning experience required. Continuous improvement mindset a strong predictor of success for this position.
• Disaster recovery design, planning, and implementation.
• ITIL process management experience.