IT EUC Automation Engineer

The IT EUC Automation Engineer will improve the efficiency, consistency and reliability of end user computing services through automation, modern endpoint‑management practices and improved tooling. You will focus on Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM) and related endpoint‑management processes, identifying and removing repetitive manual activity, improving compliance and remediation, and developing sustainable automation that reduces the operational workload on the EUC team.

The successful candidate will work closely with the Dev Ops Engineer and wider IT teams to apply common automation and engineering practices, while retaining specific ownership of EUC automation and endpoint‑management improvement. The IT EUC Automation Engineer objective is to release capacity from routine EUC administration so that the permanent team can focus more effectively on service improvement, lifecycle management and priority organisational work.

• Work within the EUC function with a specific remit for automation, optimisation and continuous improvement of endpoint‑management processes.
• Work closely with the Dev Ops Engineer and colleagues across Infrastructure, Development, Applications, Cyber Security and Service Delivery
• Develop, implement and maintain automation covering areas such as endpoint configuration, compliance, remediation, provisioning, application deployment and device lifecycle management
• Operate with a protected improvement remit, ensuring the role is not simply absorbed into day‑to‑day EUC support activity
• Identify repetitive, manual, error‑prone or inefficient EUC processes and assess opportunities to automate, simplify or standardise them
• Design, develop, test, implement and maintain automation using Intune, MECM and appropriate scripting or automation technologies, particularly Power Shell
• Ensure automation is reliable, supportable, appropriately documented and capable of being maintained by the permanent EUC team
• Ensure automated processes include appropriate handling of exceptions and that failures can be identified, investigated and recovered from without creating additional operational risk

• Enterprise endpoint management within a medium or large organisation.
• Microsoft Intune and Microsoft Endpoint Configuration Manager (MECM/SCCM), or equivalent enterprise endpoint‑management technologies.
• Endpoint configuration, compliance, software deployment, patching, provisioning and device lifecycle management.
• Power Shell and/or other appropriate scripting and automation technologies.
• Microsoft Entra , Windows Autopilot, Microsoft 365, Microsoft Defender for Endpoint and APIs and automation interfaces
  - Desirable
• Endpoint security, configuration baselines and compliance requirements
• Worked within an enterprise endpoint environment
• Administered and improved Intune and MECM/SCCM or equivalent platforms
• Developed Power Shell or similar automation
• Supported migration from MECM/SCCM towards Intune or other modern cloud‑managed endpoint approaches
  - Desirable

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