IT EUC Automation Engineer

Job Title:
IT EUC Automation Engineer (Grade
7) – 18 Month Fixed Term Contract

Location: Service Headquarters, Tovil, Maidstone, ME15 6XB
– Hybrid working with minimum 3 days per week in the office

Hours: Full Time – 37 Hours per Week,

Pension: Automatic membership of the Local Government Pension Scheme – career average pension scheme with 16.5% employer contribution

Holidays: In addition to bank/ public holidays you will receive 32 days holiday

Base Salary: £44,575 - £50,423
per annum depending on experience

Reference: R001083

Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service (KFRS) a great place to work. We are one team. Together with our customers we are creating a safer future for Kent and Medway.

Our vision is for a connected, resilient and intelligence-led service: one that understands risk earlier, makes confident decisions and equips our people to deliver outstanding outcomes for our customers. Joining us at this defining point offers the opportunity to turn strategic ambition into practical, lasting change. We are looking for talented, purposeful people who can connect strategy with delivery, bring clarity to complexity and build trusted relationships across the service.

For further information about careers in Transformation see our website
- Transformation careers | Kent Fire and Rescue Service

The IT EUC Automation Engineer will improve the efficiency, consistency and reliability of end user computing services through automation, modern endpoint-management practices and improved tooling. You will focus on Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM) and related endpoint-management processes, identifying and removing repetitive manual activity, improving compliance and remediation, and developing sustainable automation that reduces the operational workload on the EUC team.

The successful candidate will work closely with the Dev Ops Engineer and wider IT teams to apply common automation and engineering practices, while retaining specific ownership of EUC automation and endpoint-management improvement.

The IT EUC Automation Engineer objective is to release capacity from routine EUC administration so that the permanent team can focus more effectively on service improvement, lifecycle management and priority organisational work

• Work within the EUC function with a specific remit for automation, optimisation and continuous improvement of endpoint-management processes.
• Work closely with the Dev Ops Engineer and colleagues across Infrastructure, Development, Applications, Cyber Security and Service Delivery
• Develop, implement and maintain automation covering areas such as endpoint configuration, compliance, remediation, provisioning, application deployment and device lifecycle management
• Operate with a protected improvement remit, ensuring the role is not simply absorbed into day-to-day EUC support activity
• Identify repetitive, manual, error-prone or inefficient EUC processes and assess opportunities to automate, simplify or standardise them
• Design, develop, test, implement and maintain automation using Intune, MECM and appropriate scripting or automation technologies, particularly Power Shell
• Ensure automation is reliable, supportable, appropriately documented and capable of being maintained by the permanent EUC team
• Ensure automated processes include appropriate handling of exceptions and that failures can be identified, investigated and recovered from without creating additional operational risk

• Enterprise endpoint management within a medium or large organisation.
• Microsoft Intune and Microsoft Endpoint Configuration Manager…