Sales and Supply Chain Coordinator; Part-time

Sales and Supply Chain Coordinator (Part-time)

Reference: HC/PTSASC/G_

Location:

Marden, Kent (Office-Based)

Hours:

3-4 days per week (22.5‑30 hours per week)

Salary: £16,200 – £24,000 pa (depending on rate and hours)

Start Date:

ASAP

This key operational support role is part of a job share arrangement and includes responsibilities to coordinate customer orders, procurement, supplier relationships and logistics to ensure smooth day‑to‑day running of the business.

• Manage the end-to-end processing of customer orders from quotation through to delivery
• Raise purchase orders, source products, obtain quotations, and liaise with suppliers to ensure timely procurement
• Coordinate deliveries with suppliers, warehouse partners, fitters and couriers, resolving any logistics issues proactively
• Monitor stock availability, supplier lead times and delivery schedules, communicating updates where required
• Act as the first point of contact for customer enquiries via phone and email, providing order updates and excellent customer service
• Prepare quotations, order confirmations and maintain accurate customer, supplier and order records
• Update and maintain CRM, order management systems and other business documentation
• Build and maintain positive relationships with customers, suppliers and internal teams to support smooth operations
• Support warehouse fulfilment activities and contribute to the continuous improvement of operational processes and procedures
• Work collaboratively within a job share arrangement, ensuring effective communication and seamless handovers

• Previous experience in operations, procurement, office administration, customer service or supply chain coordination
• Experience working with suppliers and coordinating deliveries
• Excellent organisational skills and ability to manage multiple priorities
• Strong communication skills and confidence dealing with customers and suppliers
• Experience using Microsoft 365 (Outlook, Excel, Teams, Word)
• Experience using Xero, Hub Spot and CRM or order management systems
• Proactive approach with strong attention to detail
• Experience with in a manufacturing, distribution, technical or industrial environment
• Experience with purchasing or procurement activities
• Experience supporting warehouse or logistics operations