Senior Facilities Officer

About the Role

Are you an experienced facilities professional ready to take the next step in your career? We’re looking for a proactive and organised Senior Facilities Officer to lead the delivery of high quality facilities management services across our council buildings. This is a key role in ensuring our work spaces are safe, welcoming, compliant, and fit for purpose for staff, visitors, and service users.

As Senior Facilities Officer, you will take responsibility for the smooth, efficient, and compliant running of council premises. You will:

• Coordinate day to day facilities management services across multiple council buildings.
• Ensure all sites are safe, clean, secure, well maintained, and operating efficiently.
• Be the first point of contact for staff regarding all facilities related queries and issues, delivering excellent customer service.
• Supervise and support two Facilities Officers, providing guidance, direction, and workload coordination.
• Provide dotted line management for the Business Terrace Coordinator, ensuring fully joined up support across key council spaces.
• Manage contractors and suppliers, including overseeing performance, scheduling, and contract compliance.
• Support statutory compliance, ensuring the council meets all relevant health and safety, building, and maintenance regulations.
• Assist with the planning and delivery of small projects, refurbishments, and space management activities.
• Develop and implement the Council’s facilities strategy aligned with corporate priorities, including sustainability and energy efficiency targets.

This is a full-time position on a permanent contract, working 37 hours a week Monday to Friday on-site, with some hybrid working permitted.

We’re looking for someone who:

• Has experience in facilities management within a multi site environment.
• Understands health and safety legislation and building compliance requirements.
• Is highly organised, responsive, and able to prioritise effectively.
• Enjoys solving problems and providing excellent customer service.
• Can supervise and motivate others while fostering a collaborative working environment.
• Is confident liaising with contractors, suppliers, and internal stakeholders.

Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.

We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.

At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance.

A range of benefits including:

• Highly flexible hybrid working opportunities
• Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.
• Additional 3 days leave given to enable a close down of the offices between Christmas and New year.
• Free parking
• Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
• Employee Assistance Programme which…