Tesco Colleague Rd Esso Express
Listed on 2026-06-18
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Sales
Availability Window
Pay: £13.28 per hour (increases to £14.55 for stores within the M25). Additional payments may apply depending on location.
The following days and times are the availability windows we require employees to be available:
Sun 19:00–00:00;
Tue 19:00–00:00;
Sat 18:00–00:00. Employees must be available within these windows. A minimum of 16 guaranteed hours per week is offered, with the option to work down to 12 hours. Shift schedules are communicated a minimum of three weeks in advance.
- Help serve shoppers better every day.
- Meet great people, learn new things, and be part of a specialist, diverse team welcoming everyone.
- Know customers and serve them with passion and pride, giving great natural service.
- Be passionate and knowledgeable about the products and services offered.
- Work across the store in our service, picking, and replenishment areas as required.
- Apply training to work safely, effectively, and provide excellent customer service.
- Make decisions that are right for customers and deliver routines that meet their needs at the right time.
- Participate in seasonal, community, and charity events, creating an inclusive atmosphere.
- Understand store performance, collaborate to drive service, sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live the Tesco values, make everyone feel welcome, and follow policies.
- Accept deliveries into the store when required.
- Build rapport with customers so they leave having had a great shopping trip.
- Take initiative and make decisions that benefit customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, celebrate success.
- Be on time, presentable, and ready to act as a brand ambassador.
- Passion for delivering great service and greeting customers with a smile.
- Ability to build rapport with customers.
- Initiative and sound decision making for the benefit of customers.
- Strong teamwork and communication skills.
- Ability to be on time, presentable, and act as a brand ambassador.
We are committed to an inclusive recruitment process. We are accredited Disability Confident Leader and strive to provide a fully accessible process.
Tesco will only recruit individuals who have passed the school leaver’s age. Candidates must be over the age of 18 for roles that require work before 6:15 am, after 9:45 pm, or in areas such as the warehouse, beer, wines and spirits, counters, bakery, and driving roles.
Diversity, equity and inclusionDiversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and to be yourself ryone’s welcome.
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