Transport Planner​/Customer Liaison

We Move It Limited specialises in the nationwide collection and delivery of all types of motor vehicles within the motor sector. Serving new and used retailers, commercial fleet departments, lease companies, and rental companies, we provide tailored logistics solutions to meet unique client needs. With a dedicated customer service team, we ensure clear communication and updates at every stage.

We are glad to offer an exciting opportunity to join an established and growing Automotive Logistics Company based in our Maidstone branch. Our business moved 13,000+ vehicles last annum around the UK for retailers and manufacturers with expectations of growth this coming year. We specialise in delivering new and used vehicles to customers, but also between dealerships, from auction sites and everything in between.

The ideal candidate is a dynamic, personable, and meticulously organized individual with strong IT and communication skills with motivation to grow and thrive in a fast‑paced business setting. They would be expected to help in the continued growth of the business through, but not exclusively by, job planning, building new relationships for the business and managing our existing clients.

The successful applicant will join the team at our Maidstone branch and assist in managing our team of 80+ trade plate and trailer drivers, ensuring their safety and compliance, calculating costs of movements, and confirming bookings while liaising with all parties involved.

This is a varied and fulfilling role which gives the successful candidate the opportunity (with hands on assistance from our senior team) to contribute to the continued success of the business and in time progress alongside the business.

You will be responsible for several different key elements, starting with building a network of clients for which we can offer our services, pricing and booking movements, along with managing the drivers on a day‑to‑day basis.

Providing a professional and reliable service to our customers is of paramount importance therefore a friendly, punctual, dependable, and organized approach is essential to succeed.

This is a busy environment however; we like to have fun and upon achievement of branch targets there are regular group incentives.

• Work with the planning team to ensure the booking and fulfillment of work to be carried out by our driver team.
• Assist in management of the driver team, calculating their job fees and ensuring their adherence to procedure.
• Help the branch to meet and over achieve on targets.
• Communicate with clients and customers in a professional and courteous manner.

• Excellent interpersonal skills. You will be required to communicate with clients, customer and drivers by phone, email and at times face to face.
• Ability to work well with and support your team members.
• Organized with a strong attention to detail.
• To be versatile and resilient, in busy periods you will need to take on additional responsibilities.
• Competent IT skills, you will be using various systems in your day to day. Microsoft, Adobe and Web based bespoke.

Note:

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time, Permanent, On-site.

• Company events
• Company pension
• Free parking
• On-site parking
• Sick pay

• Customer Service: 2 years+ (preferred)
• Automotive or Logistics
  
  Experience:
  
  1 Year+ (preferred)

Pay: £27,500.00-£30,000.00 per year based on experience.

To apply , please email in the first instance.

• Entry level

• Full-time

• Management and Manufacturing
• Truck Transportation

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