Property Maintenance Office Manager; HOA)

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Full Time Year Round Clerical Rangeley, ME, US

Date:Aug 3, 2026

Department/Budget:Property Maintenance

Adventure & Purpose

Every Smile, every chairlift ride, every perfectly stocked retail shelf, every freshly groomed trail, every warm welcome-it all starts with our people.

At Saddleback, we're looking for individuals who take pride in their work, care about others, and want to be part of something bigger than themselves. Here, your work matters because it helps create lifelong memories for our guests and incredible culture for your teammates.

If you're ready to love where you work, let's talk.

At Saddleback, we believe work should be rewarding- on and off the mountain. We offer a comprehensive package of benefits and perks designed to support your career, well-being, and passion for adventure.

• Complimentary season pass
• Free or discounted tickets for friends and family
• Complimentary ski and snowboarding lessons
• Employee discounts on food, retail merch and equipment
• Competitive Pay
• 401k Retirement plan with a generous employer match
• Health Savings Accounts with a generous employer contribution (based on product selection)

• Health, Dental, Vision, Disability & Life insurance
• Ancillary insurance:
  Accident, hospital indemnity and pet insurance
• Vacation & PTO (including celebrating holidays)

The Property Maintenance Office Manager (HOA) provides administrative and operational support for Saddleback's property maintenance and homeowners association functions. This position helps coordinate maintenance requests, dispatch work to the appropriate team members, communicate with HOA owners, and maintain accurate records in Rent Manager.

The role also supports parts and supply purchasing, PPE tracking, work-order documentation, and day-to-day office processes. The ideal candidate is organized, responsive, and comfortable balancing administrative details with frequent communication among property owners, vendors, employees, and resort departments.

• Provide day-to-day administrative support for the Property Maintenance and HOA teams.
• Maintain organized electronic and paper records, forms, correspondence, and department documentation.
• Prepare, update, and distribute work orders, service records, schedules, and other operational documents.
• Track outstanding maintenance requests and follow up to support timely completion.
• Maintain calendars, meeting notes, and department communications as needed.
• Help develop and maintain consistent office procedures and recordkeeping practices.
• Handle sensitive information professionally and maintain appropriate confidentiality.
• Perform other administrative duties as assigned.

• Receive and document maintenance requests from HOA owners, resort employees, and other contacts.
• Enter and update work orders and related information in Rent Manager.
• Coordinate and dispatch work requests to the appropriate maintenance team member or vendor.
• Communicate priorities, access details, and relevant job information to the maintenance team.
• Monitor request status and follow up with staff or vendors when additional information is needed.
• Keep requesters informed about scheduling, status, and next steps.
• Escalate urgent, safety-related, or complex requests to the appropriate manager.
• Help coordinate scheduling and access for inspections, repairs, and vendor visits.

• Serve as a professional point of contact for HOA owners with property…