Office Administrator​/In Office

Job Title: Office Administrator

Pay: $21-23 per hour DOE

Hours: M-F Full-time / Must be IN-OFFICE in Kennebunk

Start Date: ASAP

Looking for an opportunity to thrive in a supportive environment? Join our dynamic team as an Office Administrator in Kennebunk, ME, and make an impactful contribution every day. As an Office Administrator, you will play a key role in supporting daily operations and ensuring a seamless experience for our customers. Your proactive approach will help drive team success and foster a culture of outstanding service.

You’ll work closely with management to deliver results that truly make a difference.

• Serving as the first point of contact for customer inquiries, adeptly addressing concerns in-person, over the phone, or via email to ensure a positive customer experience.
• Traveling between multiple locations as needed to provide comprehensive administrative support.
• Assisting office staff and management by streamlining various administrative processes to enhance operational efficiency.
• Managing mail processing, filing, and document management while ensuring office supplies remain organized and fully stocked.
• Coordinating with various departments to meet operational needs and improve service delivery.
• Assisting in obtaining necessary permits for service work, ensuring compliance with relevant documentation standards.
• Educating customers on propane appliances, helping them select the best options based on their specific needs.
• Blending administrative duties with retail appliance sales, with commission-based incentives for outstanding performance.
• Responding promptly to service requests or emergencies, providing effective solutions.
• Conducting daily reconciliations of cash and credit transactions to maintain accurate financial records.
• Engaging in special projects as assigned by the District Manager, demonstrating your initiative and adaptability.
• Performing other related duties as required to contribute to the overall success of the team.

• Education:
  
  High school diploma or equivalent. Relevant experience may substitute for formal education.
• Experience:
  
  At least 2 years in an office or administrative support role; experience in the propane industry is a plus (but not required).
• Skills and Knowledge:
  Proficiency in Microsoft Office Suite, particularly Outlook, including a strong emphasis on spreadsheets and document creation.
• Exceptional customer service skills, showcasing responsiveness and professionalism.
• Highly organized and detail-oriented, capable of managing competing priorities in a fast-paced environment.
• Excellent verbal and written communication skills for effective interactions with customers and colleagues.
• Ability to work independently while collaborating with teams, making informed decisions within defined guidelines.

• Collaborative Work Environment: A supportive culture where your contributions are valued.
• Career Growth Opportunities:
  Access to training programs and pathways for advancement.
• Competitive Pay:
  Earn a salary with performance-based incentives related to sales and customer satisfaction.
• Impactful Work:
  Be part of a company that prioritizes safety, compliance, and exceptional service.