More jobs:
Service Appointment Coordinator
Job in
Topsham, Sagadahoc County, Maine, 04086, USA
Listed on 2026-11-01
Listing for:
Lee Auto Malls
Full Time
position Listed on 2026-11-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Call Center / Support
Job Description & How to Apply Below
Careers That Start with A Click — Your Future Starts Here!
Show Map
- Location Topsham, ME, 04086,United States
Monday-Friday 7:30am-5:00pmNO WEEKENDS!
As a Service Appointment Coordinator, you work directly with customers via telephone and email to provide product and service information and generate service appointments for the dealership.
Key Responsibilities:- Booking appointments based on a maintenance schedule and in accordance with company policies and manufacturers specifications
- Daily customer retention outgoing calls and reminders
- Customer Satisfaction Survey phone calls and mailers
- Learning the duties of the Service Advisors in order to assist with the overall performance of the service drive, and to schedule appropriately
- Documenting and updating customer records in real-time, based on interactions
- A thorough understanding of time management and appointment scheduling
- Solid multi-tasking skills and the ability to work in a fast-paced environment without sacrificing customer service
- The ability to instantly build rapport with a friendly, professional demeanor
- Excellent communication skills both oral and written
Family-owned since 1936, Lee Auto Mall has 14 locations statewide, employing over 400 people. We pride ourselves on our happy, hard-working network of people, which creates a great place to work. At Lee, you'll join a growing team that's both fun and professional, with a high level of enthusiasm and a strong group dynamic. If you want to put your talent and drive to work for one of Maine's most thriving companies, we would love to meet you!
- Choice of Medical Plans
- Vision Insurance
- 401(k) with company match
- Paid holidays and vacation
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Flexible Spending Account
- Paid Education and ongoing training
- Generous employee discounts on vehicles purchases, parts, and service
- Staff parties and events
- A career-oriented environment with opportunities for steady growth and advancement
- A family-oriented culture with an excellent reputation in the business
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×