Academic Advisor

Academic Advisor

Saint Joseph's College invites applications for the Academic Advisor position in the Online Advising team. This remote role requires the advisor to live within a reasonable distance of Standish, Maine to allow for regular on‑campus work opportunities.

• Providing proactive outreach regarding course selection, registration, and deadlines.
• Managing course enrollment information and confirming tuition payment.
• Processing course and program‑related administrative processes in the database.
• Liaising with Student Accounts, Financial Aid, Registrar, and Program Directors.
• Connecting students with relevant College resources.
• Reviewing students’ degree plans, course descriptions, and program requirements.

• Advising on best practices for assignment submission schedule and time management.
• Using available resources to contact students regarding progress concerns.
• Maintaining student contact history through documentation of all communication.
• Advising students on all applicable policies.
• Updating student contact history in the database to reflect student intentions and goals.
• Connecting frequently with students via phone, text, Google Meet, and/or email.

• Proficient use of data, reports, and computer programs, including Microsoft Word, Google Platform, and Excel.
• Strong oral and written communication skills.
• Ability to prioritize multiple demands and follow through on all tasks to completion.
• Comfortable with having compassionate, professional, and motivating conversations.
• Willingness to be a team player and maintain a positive attitude.

• Bachelor’s degree required.
• Experience in adult or online education, advising, and/or customer service preferred.

This role reports directly to the Director of Online Advising and works closely with a team of other Academic Advisors. The position is primarily remote, but some initial training will take place in person, with continued opportunities to work on campus. Attendance at occasional on‑campus events is encouraged and may be required or requested. Rare weekend work may be required.

Founded by the Sisters of Mercy in 1912, Saint Joseph’s College is Maine’s only Catholic college. Located on the shores of Sebago Lake in Standish, the 460‑acre campus offers 46 undergraduate programs and a Division III athletic program to approximately 800 on‑campus students. In addition to its on‑campus offerings, Saint Joseph’s College provides certificates, undergraduate, and advanced degrees to approximately 1,200 working adults residing throughout the United States and more than 20 other countries through its online learning program.

The College seeks to attract, retain, and develop personnel who support its mission and are committed to nurturing highly competent and deeply compassionate leaders ready to serve in a vulnerable world.