Commercial Loan Assistant

Description

Whether you're passionate about finance, technology or helping others - a career at First National Bank offers a world of opportunity to grow and succeed. Work collaboratively with a team while having fun and providing product and technical support knowledge to customers. In return, we have a lot to offer. This position offers competitive pay, time off, benefits and a bonus plan.

Opportunities for personal growth and professional development. And yes, a real opportunity to make a in the place where you live.

We are proud to be ranked #3 in the large employer category of the 2025 Best Places to Work in Maine
! Join our award-winning team and see for yourself why our employees love working here.

This full-time position supports the lending team by interacting directly with customers, assisting with loan documentation, and ensuring loan files and processes are completed accurately and efficiently. The Loan Assistant plays a key role in delivering excellent customer service while supporting lenders throughout the loan lifecycle.

• High school diploma or equivalent required
• Strong customer service skills with solid computer proficiency
• Prior banking or lending experience preferred

• Interact with customers seeking assistance in the lending area; discuss loan products and provide applications and required disclosures
• Assist customers with completing loan applications and related documentation
• Create and process loan requests within the Loan Vantage system, including WAM requests, annual reviews, lines of credit, title requests, and prospect information
• Assemble, review, scan, index, and maintain loan files for pre-underwriting, pre-closing, and post-closing accuracy
• Process post-closing disbursements, loan funding, payments, and line of credit/commitment advances
• Assist lenders with reporting, including delinquency reports, problem loans, expiring items, and insurance tracking
• Support commercial officers with annual financial statement requests
• Obtain credit reports, order appraisals when needed, and research information required for loan requests
• Schedule appointments, prepare correspondence, and coordinate loan closings with loan services, title attorneys, and insurance companies
• May close loans in the absence of a lender
• Maintain working knowledge of lending compliance regulations, credit policy, and underwriting requirements
• Perform other duties as assigned