Concierge - Bar Harbor Inn and Spa

Do you love helping people discover the best of Bar Harbor and Acadia National Park? The Bar Harbor Inn and Spa is seeking a friendly, knowledgeable, and guest-focused Seasonal Concierge to join our Front Desk team at one of Maine’s most iconic oceanfront destinations.

In this role, you’ll serve as a trusted local resource for our guests—offering personalized recommendations, assisting with activity planning, and helping create memorable experiences throughout their stay. This position is perfect for someone who enjoys customer interaction, problem-solving, and sharing their passion for the area.

At Witham Family Hotels, we are dedicated to creating unforgettable guest experiences while fostering a supportive, family-like workplace. Proudly recognized as one of the Best Places to Work in Maine since 2022 and an Inclusive Workplace, we live by our core values of kindness, respect, inclusion, empowerment, excellence, integrity, and family.

We are an equal opportunity employer, and we believe our strength lies in our differences.

• Schedule: Part-Time Seasonal

• Shifts: Vary and may include days, nights, weekends, and holidays

• Department: Front Desk / Guest Services

• Paid Personal Leave (PPL): Earn 1 hour for every 40 hours worked

• Teladoc Virtual Care: 24/7 access to medical experts for a $30 monthly charge, with $0 copay; family members may be added for an additional cost

• Dental and Vision Insurance: Our dental plan is a gem—up to 4 cleanings a year and more. We pay 80% of the cost. Vision insurance also available

• End of Season Bonus

• Heating Savings Program: Partnership with Irving and Dead River

• Core Values Program: Earn points toward branded swag

• Referral Bonus: Up to $1,000 per new full-time employee you refer

• Employee Discounts: Hotel stays, dining, and spa services at our properties and selected New England Inns & Resorts collection hotels

• Employee Recognition Programs

• Employee Assistance Program (EAP): Free and anonymous counseling services

• Employee Relief Fund: Financial support for unexpected situations, mostly funded by our amazing teammates

• Annual Flu Shot Clinic

• Witham Family Hotels Gala: An annual event that recognizes YOU

• Community Giving: The Witham Family Hotels Charitable Fund has donated over a million dollars to local organizations

• Welcome guests warmly and provide personalized recommendations for dining, activities, shopping, and local attractions

• Assist guests with booking tours, reservations, transportation, and special requests

• Share knowledge of Acadia National Park, seasonal events, and local highlights

• Coordinate with the Front Desk and other departments to support guest needs

• Resolve guest questions or concerns promptly and professionally

• Maintain concierge materials, maps, brochures, and activity displays

• Stay informed on local happenings and services to best assist guests

• Strong customer service and communication skills

• Friendly, outgoing, and professional demeanor

• Knowledge of Bar Harbor and surrounding attractions preferred (or willingness to learn quickly)

• Ability to multitask and remain calm in a fast-paced environment

• Strong problem-solving skills and attention to detail

• Prior hospitality or guest services experience preferred but not required

• Reliable, flexible, and team-oriented

If you enjoy helping guests make the most of their stay and want to work in a beautiful oceanfront setting with a supportive team, apply today to join the Bar Harbor Inn and Spa as a Seasonal Concierge!