Software Engineer – Infrastructure Automation

Overview

This role focuses on developing automation tooling and improving infrastructure observability and telemetry across Dropbox’s production network. You will work closely with network engineers and SREs to streamline operational workflows, reduce manual effort, and enhance monitoring and compliance capabilities. You’ll contribute to feature development, bug fixes, and stability improvements for existing automation frameworks while collaborating with internal teams to build scalable, reusable tooling for KTLO, audit, and compliance workflows.

• Design and implement automation workflows to eliminate manual tasks in network operations
• Develop tooling and scripts to improve telemetry visibility and monitoring coverage
• Collaborate with stakeholders to gather requirements, develop low-level designs, and ship robust, testable features
• Perform root cause analysis and debugging of network automation tooling
• Support feature enhancements and maintenance of automation systems used in production workflows
• Integrate with network data sources and telemetry APIs to support observability pipelines

• Strong programming skills in Python (Go is a plus), with understanding of software design principles
• Experience working with network observability tools (Kentik, NSG, Grafana, etc.)
• Familiarity with CI/CD pipelines and automation frameworks (e.g., Ansible, Git Lab CI, Jenkins)
• Solid understanding of Linux, Bash scripting, and source control (Git)
• Experience building internal tools or APIs to support infrastructure teams
• Knowledge of networking concepts and protocols (BGP, Net Flow, etc.) is a plus