Lead System Administrator Sys Admin

We are looking for an experienced Lead System Administrator

Program Ace is not just a game developer that has been on the market for 15 years. We are creators of incredible virtual worlds spanning a wide range of genres and platforms. From exciting hyper‑casual games to AAA projects, we rise to the top of the industry thanks to our inexhaustible creativity and ability to adapt to any challenge.

• Higher technical education or equivalent practical experience
• 5‑7+ years of experience as a System Administrator
• Experience managing infrastructure for companies with 50+ users
• Experience leading IT teams of 5+ people
• English proficiency — B1 level or higher

• Windows Server administration (AD, GPO, DNS, DHCP, file servers)
• Linux server administration (Ubuntu/Debian/CentOS)
• Virtualization (VMware, Hyper‑V, Proxmox)
• Network administration (routing, VPN, firewall, VLAN)
• Backup and disaster recovery
• Docker infrastructure administration: web stack (reverse proxy, server runtime environments, DBMS)
• Version control infrastructure administration (Git Lab, SVN, Perforce)
• Experience with cloud PBX and VoIP solutions
• Experience with infrastructure migration to cloud
• Scripting and automation experience (Bash, Power Shell)

• Microsoft 365 (Identity/Entra , Teams, Exchange, SharePoint, Intune)
• Endpoint device management (MDM)
• Monitoring and observability systems (Zabbix, Open Search, etc.)
• Experience with ticketing systems and ITSM processes
• Administration and support of corporate business systems (CRM, project and task management systems, HR systems and ATS)

• Fundamental information security principles and access control
• IT infrastructure audit and documentation

• Understanding of Dev Ops practices (CI/CD, cloud platforms)— sufficient for task assignment and deliverable acceptance
• Administration of cloud platforms and hosting providers (Hetzner, AWS, Azure, etc.)

• Administration and support of company IT infrastructure: servers, networks, workstations, and corporate services
• Microsoft 365 environment management: user accounts, security policies, corporate services
• Ensuring availability and reliability of corporate business systems (CRM, project and task management systems, systems, ATS)
• Infrastructure monitoring, incident response, troubleshooting
• Backup management and disaster recovery planning
• Implementation and maintenance of new IT solutions
• Optimization and automation of routine processes and tasks

• Coordination of IT staff: task assignment, deadline and quality control
• Oversight of subordinates’ reporting
• Acceptance of Dev Ops Engineer deliverables (CI/CD, cloud infrastructure)
• Mentoring and professional development of IT staff

• IT infrastructure development planning, preparing proposals for management
• Maintenance of technical documentation, IT policies and procedures
• Ensuring compliance with information security requirements

• Technical support for company employees (L2/L3)
• Communication with external contractors and vendors
• Interaction with management on IT matters
• Providing accounting department with payment documentation for all IT systems and services

• Self‑reliance and proactive approach
• Ability to prioritize tasks and work in a multitasking environment
• Strong communication skills— ability to interact with employees at all levels
• Responsibility and attention to detail
• Willingness to be on‑call during critical incidents

• Microsoft, Linux, networking certifications (CCNA)
• Experience creating workflow automations in Power Automate

• The opportunity to work in a leading company. Recognized as a Global Top 100 Outsourcing company by IAO (based on customer feedback about our services), and Top AR/VR company according to Clutch.
• Among our clients:
  Supermassive Games, Flying Wild Hog, Epic Games, Unity Technologies;
• Over 30 years of history, impeccable reputation, and a powerful portfolio;
• Work with like‑minded people who are passionate about their work.