Business Systems Analyst - Madawaska, ME

A premier organization is seeking a skilled and proactive IT Business Systems Analyst to bridge the gap between core business operations and technical teams. In this role, you will act as a strategic partner across departments, converting operational requirements into robust technology solutions that enhance organizational efficiency, data integrity, and business performance.

The ideal professional brings a balance of hands‑on technical problem‑solving, process optimization, and strong interpersonal skills capable of aligning cross‑functional teams.

• Business & Technical Alignment: Collaborate closely with functional stakeholders to evaluate operational workflows, gather detailed functional requirements, and translate them into scalable technical specifications.
• Systems & Workflow Enhancement: Identify operational bottlenecks and recommend technical enhancements to optimize enterprise workflows, system adoption, and overall end‑user experience.
• Issue Resolution & Support: Triage, investigate, and troubleshoot application errors and system anomalies to maintain seamless day‑to‑day operations.
• Data Integrity & Reporting: Conduct in-depth data analysis to build reliable reporting structures, monitor data health, and drive business decision‑making.
• Cross‑Functional Communication: Serve as the primary communication link between technical developers and non‑technical department leaders, ensuring shared vision and smooth project delivery.

• Proven track record as a Business Analyst, Systems Analyst, or in a similar techno-functional capacity.
• Solid grasp of core business processes, workflow design, and system architecture.
• Strong diagnostic and troubleshooting acumen with enterprise software/applications.
• Practical experience working with data analysis tools, reporting frameworks, and data validation techniques.
• Exceptional verbal and written communication skills, with demonstrated success translating complex technical concepts into clear business terminology.
• Self‑directed mindset with strong prioritization and stakeholder management skills.