Retail Sales Representative

• Greeting and assisting customers
• Keeping the selling floor stocked and organized
• Upselling and cross-selling

We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met.

A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.

A qualified candidate must also have excellent product knowledge, and ensure the selling floor is always fully stocked and organized.

• Greeting customers
• Helping customers find what they are looking for
• Introducing customers to new products
• Informing customers about sales, discounts, and promotions
• Upselling and cross-selling products when appropriate
• Answering questions about products or services
• Stocking and organizing product racks
• Handling returns
• Coordinating with team members for outstanding customer service
• Filling propane tanks
• Inventory cycle counting
• Operating a hand held terminal
• Operating a point of sale terminal
• Keeping premises clean safe

• High school degree or equivalent
• BS degree in marketing or related field is a plus
• Experience as a retail sales representative or similar role is a plus
• Familiarity with visual merchandising
• Ability to stock and restock shelves
• Strong communication skills
• Excellent problem-solving skills
• Good organization skills
• Positive and friendly attitude
• Ability to successfully work in a team

We are your local hardware store . We want you to experience the hardware store of yesteryear. See small town living at its best. A place where you're a name not just another customer. A place to shop where the staff has integrity and know we need to earn your business and your respect. Simply we treat you the way we would want to be treated.