Service Technician

• Location 81 Mecaw Rd,PO Box 688,Hampden, ME, 04444,United States
• Base Pay $25.00 - $35.00 / Hour
• Job Category Energy Services, Service Technician, HVAC
• Industry Energy Services, Service Technician, HVAC
• Employee Type Full Time

R.H. Foster Energy is looking for an experienced, highly skilled Service Technician to join our growing team. If you take pride in solving complex heating and cooling system challenges, delivering exceptional customer service, and mentoring fellow technicians, this is an opportunity to build your career with a company that values safety, teamwork, innovation, and professional growth.

• Diagnose and repair complex HVAC, heat pump, oil heating, propane, and natural gas systems.
• Troubleshoot difficult electrical, controls, communication, wiring, sensor, and system-performance issues.
• Resolve recurring equipment failures and intermittent mechanical problems.
• Perform advanced oil heating diagnostics and repairs across multiple manufacturers and equipment types.
• Complete advanced plumbing and drainage troubleshooting and repairs as permitted by licensing requirements.
• Communicate technical findings and repair recommendations clearly to customers and team members.
• Document diagnostic findings thoroughly to support future service work and continuous improvement.
• Serve as a technical mentor by providing coaching, guidance, and support to Technician I and II team members.
• Act as a primary escalation resource for difficult service calls and complex customer concerns.
• Identify opportunities to improve service quality, efficiency, training, and operational processes.
• Maintain inventory accuracy and support best practices for parts and materials management.
• Consistently meet productivity expectations while maintaining quality workmanship and customer satisfaction.
• Follow all company safety policies and promote safe work and driving practices.